Keywords
facilitator
service
internationalization
network
development
Abstract
The article is focused on practical and cognitive approach to the facilitator activities in the area of cluster internationalization through networks. It presents considerations based on the Metalika Metal Cluster case study, results of the literature review and desk research. Secondary data in the research process was obtained from the websites of Polish Agency for Enterprise Development (PARP) and selected international networks. The article consists of four integral parts that concisely characterise the principal assumptions of the cluster internationalization through networks, the role and significance of the cluster facilitator activities within cluster development and its internationalization in the context of cluster management standards in Poland. Moreover, the article presents selected experiences and good practices of Metalika cluster facilitator related to implementation of the network model of internationalization. The studies clearly showed that nowadays a cluster facilitator is both an institution (cluster organisation, coordinator) and a person (cluster manager) working for the cluster development. The services offered by the facilitator to the cluster members are aimed at strengthening their development, including internationalization. This scope of facilitation is especially important for micro, small and medium enterprises (SMEs) that belong to the cluster. Due to the fact that cluster internationalization is usually a long and complex process of shaping cooperation within international space, it requires not only the full involvement, strategic thinking and actions of the facilitator and cluster members, but also the explicit support of external key stakeholders in turbulent environment.
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