Keywords
quality management
production engineering
Ishikawa diagram
5Why
How to Cite
Abstract
The aim of the article is to propose the combination of selected quality management instruments in a sequential and repetitive manner and to identify the incompatibilities and causes of its occurrence. This is a combination of techniques i.e.: brainstorming (BM), causes and effects diagram, multiply voting, and the 5Why method. The test of the proposed combination of the selected quality management instruments was made for the problem of the incompatibility of the product in an enterprise located in the Podkarpacie. This problem was the non-metallic inclusions on the bearing housing from CPW 407 steel. The proposed combination of the selected quality management instruments was integrated with the
non-destructive testing (NDT). The originality of the study is to propose the combination
of selected quality management instruments as a part of a single method, whose stages can occur in a sequential and repetitive manner.
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