THE COMBINATION OF SELECTED MANAGEMENT INSTRUMENTS TO ANALYZE QUALITY PROBLEMS
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Keywords

quality
quality management
production engineering
Ishikawa diagram
5Why

How to Cite

SIWIEC, D., & VANDŽURA, S. (2021). THE COMBINATION OF SELECTED MANAGEMENT INSTRUMENTS TO ANALYZE QUALITY PROBLEMS. Modern Management Review, 26(1), 49-58. https://doi.org/10.7862/rz.2021.mmr.05

Abstract

The aim of the article is to propose the combination of selected quality management instruments in a sequential and repetitive manner and to identify the incompatibilities and causes of its occurrence. This is a combination of techniques i.e.: brainstorming (BM), causes and effects diagram, multiply voting, and the 5Why method. The test of the proposed combination of the selected quality management instruments was made for the problem of the incompatibility of the product in an enterprise located in the Podkarpacie. This problem was the non-metallic inclusions on the bearing housing from CPW 407 steel. The proposed combination of the selected quality management instruments was integrated with the
non-destructive testing (NDT). The originality of the study is to propose the combination
of selected quality management instruments as a part of a single method, whose stages can occur in a sequential and repetitive manner.

https://doi.org/10.7862/rz.2021.mmr.05
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All texts published in the Journal "Modern Management Review" are available in the full version on the website of MMR. Digital IDs have also been entered from number 19 (3/2012) (DOI: 10.7862/rz.2018.mmr.1)

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